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Mary Yenchko Greening

I started my career as a Web Designer and Producer back in 1995 when I was managing the Technical Communications Department at a software development company in Austin, Texas. I learned html (those were the days before the fancy editors) in an effort to produce a Web site for the company. Here is my resume.

Twelve years of Web development experience

Nine Years Intranet Development and Management Experience

Skills & Tools

Thirteen years of technical communications experience

Professional experience

Education

Awards

Interactive Solutions Manager

I have been developing and maintaining Internet and Intranet Web sites since 1995. I work with clients to develop web, SEO, and marketing strategies for their products and web identities. I work quickly with clients and am able to effectively communicate design objectives to web programmers and artists. Many of my projects require coordinating client objectives with graphic artists, html developers, flash developers and script writers. Who We Do will give you a sampling of some of my work.

Check my linkedin profile for more http://www.linkedin.com/in/marygreening

02/06 to 06/07
Igneite LLC, Austin, TX
Director of Client Services and Project Management

06/01 to 01/06
NTT/Verio, Austin, TX
Senior Technical Manager of the Global Web Solutions Team

11/00 to 4/01
AppliedTheory Corporation, Austin, TX
Web Production Specialist – Produced html for CyberCentral trade show kiosks and pre-event web sites for clients such as IBM. Worked with .jsp and .cfm code to facilitate advanced backend features. Laid off with 20% of the company.

6/00 to 10/00/
Fortigo Technologies, Inc., Austin, TX
Web Application Develope - Contracted to develop the front-end designs for a Web application developed by Fortigo Technologies, Inc. Tasks include laying out the navigational scheme for the application, developing the screen layouts for each module of the application, and working with the developers on usability.

12/99 to 6/00 Samsung Austin Semiconductor, Austin, TX
Web Developer - Contracted to redesign over 7 gigabytes of corporate Intranet. Incorporating new features while creating a cohesive look and feel throughout each department and service area. Requirements gathering and prototype development for web applications. Content and project management for corporate Internet.

9/98 to 8/99 BellSouth Cellular Corporation, Atlanta, GA
Web Developer - Contracted through Matrix Resources to merge departmental Web sites into one Intranet site for the Information Technology department. Retained after project ended to maintain IT Intranet site, support corporate Internet sites, and build front-end GUIs for Web applications.

6/96 to 5/98 Quadralay Corporation, Austin, TX
WebMaster - Web maintenance for Quadralay Corporation’s Corporate Web site and their Austin City Links Web site; an award winning local city directory designed for the Austin market. Manage all aspects of web maintenance including ad sales. Handled remotely from home office in Alpharetta, GA.

11/98 to 2/98 USWeb (formerly Inter.Logic.Studios), Atlanta, GA
Quality Assurance – Worked on a contract basis testing Web sites developed by ILS for their clients. Worked mostly from home testing sites on different browsers. Heavy database testing. Contract ended with birth of my second child.

Skills and Tools

Technical Communicator

Technical Communicators make the best Web designers.   "Technical communicators have long been presenting corporate product information in highly usable formats." 

11/95 to 6/96 Quadralay Corporation, Austin, TX
Director of Operations - Responsibilities included managing the following areas of company operations: internal and commercial Web site development, customer support, user documentation, online help, conversion projects, and product testing. Quadralay develops WebWorks Publisher, a state-of-the-art Internet publishing tool. Staff consisted of full and part time employees who answered technical support calls and assisted in various projects, including the maintenance of Quadralay's popular Web sites.

1/94 to 10/95 Arrowsmith Technologies, Inc., Austin, TX
Senior Technical Writer - Managed the Technical Communications department and Web site at Arrowsmith Technologies, Inc. Responsible for award-winning user documentation and on-line help for FLEETCON, a UNIX-based, client server workforce management system. Projects provided user documentation, quick reference guides, on-line help, and release notes for large customers such as: Ameritech, TCI, Cox Cable, Pacific Bell, Southwestern Bell, and Time Warner. Responsible for the hiring and management of additional technical writers and supporting contractors. Responsible for projects from planning to delivery.

11/89 - 10/93 Information Systems Development, Coral Springs, FL
Senior Technical Writer - (4/92 - 10/93) Hired to bring Distribution Management System documentation up-to-date with current release and manage the redesign and rewriting of CableMaster User documentation. CableMaster is an IBM, AS/400-based, billing system software solution for cable operations. Responsible for User Documentation for CableMaster and Distribution Management Systems, Release Documentation, On-line Help, and marketing brochures. Duties also included assisting the programming staff in product design and enhancement to increase user friendliness. Assisted in the design of the user interface for Synon-based CableMaster software. (11/89 - 6/91) Contracted to design, write, edit, and manage the production and maintenance of user documentation for General Ledger, Accounts Payable, Payroll, Asset Management, and Distribution Management System software packages. Led the initial development of the layout and format for CableMaster User Documentation.

Documentation Specialist, (2/88 - 4/89) Contracted to compile and analyze documents in conjunction with external auditors (Bernard & Franks). Audited and balanced two semesters of fee receipts for three campuses to compile procedural problems. The results of the audit highlighted College procedural deficiencies in handling fee receipts. Completed the writing of a policies and procedures manual to correct the deficiencies.

Miscellaneous Professional Experience

I am multifaceted.

6/91 - 4/92 G.D. Searle & Co., Chicago, IL
Medical Sales Representative, Promoted Calan SR and Cytotec in the Jupiter/Stuart area. Ranked number one in the region in January 1992.

1986 - 1987 New Orleans, LA
Non Technical Writing /Documentation Experience, Held two operational positions in the Investment Banking industry. Experience as a law clerk for prestigious New Orleans Bond Attorneys.

Education

New Orleans was a great place to attend college.

Awards